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FREQUENT ASK
Question
FAQs
We do understand your concern
Q1 : Does Finns BSC offer replacement lessons?
Q2 : Will I be able to extend my replacement lesson after the end the term?
Q3 : If I did not inform in advance on my replacement lesson or missed the replacement lesson within the term, will I be able to reschedule to another term?
Q4 : How do I reschedule my usual lesson day or time?
Q5 : Can I temporarily stop for a term?
Q6 : Should I be present at the pool deck during my child's class?
Q7 : Are the swim teachers certified?
Q8 : Can I come early before the class starts?
Q9 : What if my child is scared or cries?
Q10 : If I join the baby & toddler lessons under 3 years old and/or enrolled into a parent accompanied lessons, what will I need to prepare?
Q11 : How will I know that my child is ready to move up to another curriculum?
Q12 : I don’t see any improvement from my child, why is my child’s progress slows down and how fast can my child be able to swim?
Q13 : Does a change of my child’s teacher a good thing?
Q14 : Do I have to be in the water with my child during the lesson?
Q15 : Can I take photos of my child in their swimming lesson?
Q16 : Do lessons occur during Public Holidays?
Q17 : Why is the pool so small, will it be effective for my child's lesson and what is the ratio of children to teacher in a lesson?
Q18 : I couldn't find my question?
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